After living in the state of Oregon for the better part of two years, I have come to the conclusion that there are too many Yellow traffic lights in this state. We have, Steady Round Yellow Traffic lights, We have steady Yellow Arrow traffic lights and we have blinking Yellow traffic light Arrows. These yellow lights are driving me crazy. You never know what the driver in front of you is going to do when they approach an intersection that has one of these yellow lights glowing. Will the driver stop? Will the driver make a left turn? Will the drive go through the intersection? Its like playing Russian roulette with a fully loaded gun !!!
In its never ending effort to protect all its citizens from any harm and simultaneously give all its citizens the complete freedom to do whatever they want, the state of Oregon has created a crazy quilt of Yellow Traffic lights. I don't know for sure but I am willing to bet that the only ones benefiting from all these yellow lights are the police officers and townships that get to issue yellow light tickets and collect traffic fines.
Tuesday, June 26, 2012
Saturday, June 23, 2012
A Visit to the Genius Bar at the Local Apple Store
As a result of some issues coming up in regard to the use of our IPad2, I found myself at the Genius Bar at the local Apple Store. The reason I found myself there was that I was trying to find out how to fix the issues online and could not do so, so a visit to a real person was in order.
Now for the real surprise about my visit, I had no complaints. The Genius bar took me right on time, fixed my isues and actually helped me with other issues I had, but didn't know I had them.
When I was going through life, it used to be that the " Disney Way" of customer service at their parks and other retail enterprises was the Gold Standard of customer service. Well, in my not so humble opinion "The Apple Way" ( My term as far as I know) is now the Platinum Standard of Customer Service. I only wish that My Federal, local State, County and local City Governments could be added to the lists of either Gold or Platinum Customer Service. But, that seems to be a wish that can only be granted if Apple and / or Disney formed a Joint venture to run all levels of government in the United States.
Now for the real surprise about my visit, I had no complaints. The Genius bar took me right on time, fixed my isues and actually helped me with other issues I had, but didn't know I had them.
When I was going through life, it used to be that the " Disney Way" of customer service at their parks and other retail enterprises was the Gold Standard of customer service. Well, in my not so humble opinion "The Apple Way" ( My term as far as I know) is now the Platinum Standard of Customer Service. I only wish that My Federal, local State, County and local City Governments could be added to the lists of either Gold or Platinum Customer Service. But, that seems to be a wish that can only be granted if Apple and / or Disney formed a Joint venture to run all levels of government in the United States.
Friday, June 22, 2012
People Who Govern Things Never Use Them
I just finished reading an article in the local paper that says the board of directors for the local public transit agency rarely, if ever ride the system they are supposed to govern. This reminded me of one of my favorite thoughts. " The companies that build cars or computers have no people in them that know how to drive or ever use a computer."
In the case of the failure of the public transit system board, to even be able to relate to the systems users, the reason for their built-in lack of empathy is because the board is not elected, the board is not on a first come first to serve, or even absolutely required to use the system they "oversee". The only thing a person must do to get on the over site board is to be appointed by the Governor, a Politician who never rides the public transit system, and probably couldn't find it if he tried to ride it !!!
In the case of the failure of the public transit system board, to even be able to relate to the systems users, the reason for their built-in lack of empathy is because the board is not elected, the board is not on a first come first to serve, or even absolutely required to use the system they "oversee". The only thing a person must do to get on the over site board is to be appointed by the Governor, a Politician who never rides the public transit system, and probably couldn't find it if he tried to ride it !!!
Labels:
cars,
Citizens Over-site Boards,
Computers,
Government Boards,
Governors
Thursday, June 21, 2012
The First Time I went to a Dentist
Lucky me, I was at the dentist again today. And while there the dentist said that if she was doing anything that was causing me pain, just signal her somehow. To which I responded I would grab her, and she said "where was I planning to grab her: The answer went unsaid by me.
But, the question made me think of a story my mother told me about the first time she took me to a dentist in our old neighborhood in Brooklyn. It seems that at around the age of five, she took me to a dentist for my first visit, well she waited outside while I went onto the dental chair with the dentist. My mother says about five minutes later the dentist came running out of the exam room dragging me along by the arm. The dentist than screamed at my mother" Your Son Bit Me" To which my mother said she asked me "Why did you bite the Dentist?". To which my mother said I answered, " because he was hurting me." At which point my mother said to the dentist. You deserved to be bit and we left that dentist forever.
But, the question made me think of a story my mother told me about the first time she took me to a dentist in our old neighborhood in Brooklyn. It seems that at around the age of five, she took me to a dentist for my first visit, well she waited outside while I went onto the dental chair with the dentist. My mother says about five minutes later the dentist came running out of the exam room dragging me along by the arm. The dentist than screamed at my mother" Your Son Bit Me" To which my mother said she asked me "Why did you bite the Dentist?". To which my mother said I answered, " because he was hurting me." At which point my mother said to the dentist. You deserved to be bit and we left that dentist forever.
Labels:
Brooklyn NY,
Dental Assistants,
Dentists,
mother
Tuesday, June 19, 2012
The USA's New Levels of Justice
When I was growing up we were taught the USA was a nation of laws and all citizens got the benefit of an impartial justice system. Then, we began to believe that there were two systems of justice, one for the rich and one for the poor; or as it was stated, " if you have enough money you can buy whatever justice you want." After hearing about the recent John Edwards and Roger Clements trials, I now realize we have a third classification of justice in this country, we have added Celebrity Justice. It seems that whether or not a celebrity is guilty is not the real issue on the minds of his or her jurors. The real issue is, should the jurors give the celebrity on trial in front of them a break because they are celebrities. This is an offshoot of modern American celebrity worship that has replaced our historical need for heroes, such as Presidents or Medal of Honor winners. We now worship celebrities as they were heroes, and you can't put a hero in jail.
Labels:
America,
Celebrities,
heroes,
Justice,
Pop culture
Wednesday, June 13, 2012
It Seems that eating Meals with My Almost Two Year Old Granddaughter Will Cause Me To Lose Weight
My youngest granddaughter, whom my wife and I love with all our hearts, has now decided that whenever she and I are eating a meal together she has to sit in my lap. As a proud loving grandparent, you would think that having your granddaughter decide to sit in your lap while eating is the best thing ever. Well, it is but, as part of her sitting in my lap she gets to eat her plateful, and my plateful, and she gets to use my fork, and I get to use her tiny spoon.
Not that this really bothers me, because after my granddaughter finishes her food needs in my lap; she moves on to do the same thing in her Grandmothers lap.
Neither myself or my wife will really lose any weight as our granddaughter goes through this phase, but it would be nice if it really happened. It would just be one more reason to love our youngest granddaughter even more.
Tuesday, June 12, 2012
Never Overestimate the Sophistication of the People You Meet
Today I went to the dentist, and to begin with the dental assistant, who I had never met before, acted very tentatively with me. So, in my never ending quest to find all the things going on in every situation I find myself in; I said to her " Instead of just doing something to me, how about if you give me some warning like" Now I am going to Xray your teeth." At that point the dental assistant told me she was a temp, not really familiar with the procedures in this office, and she further said she had been sent by a dental temp agency who told her she was temping for a dental assistant whose daughter had died, and she thought she was walking into a dental office where all the dentists, dental assistants and the patients would be in mourning, and very upset.
So the temp had made up her mind to prevent any further mourning, by talking as little as possible to both the staff and the patients. Well, it turns out the absent dental assistants' niece had died, not that anyone dying is a cause for celebration, but at least it wasn't the dental assistants daughter who had died, and all the staff and the patients in the office were not in mourning, all of which led to my not getting the bedside manner from the temp I should have gotten. To top that off, the dentist heard all this from the temp, and began instructing the temp in how to help her with my dental problem.
One thing I did not want to hear while in pain in the dental chair, was one "professional" teaching another professional, while they were both knee deep into my mouth.
Labels:
Bedside Manner,
Dental Assistants,
Dentists,
Mourning
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