As a result of some issues coming up in regard to the use of our IPad2, I found myself at the Genius Bar at the local Apple Store. The reason I found myself there was that I was trying to find out how to fix the issues online and could not do so, so a visit to a real person was in order.
Now for the real surprise about my visit, I had no complaints. The Genius bar took me right on time, fixed my isues and actually helped me with other issues I had, but didn't know I had them.
When I was going through life, it used to be that the " Disney Way" of customer service at their parks and other retail enterprises was the Gold Standard of customer service. Well, in my not so humble opinion "The Apple Way" ( My term as far as I know) is now the Platinum Standard of Customer Service. I only wish that My Federal, local State, County and local City Governments could be added to the lists of either Gold or Platinum Customer Service. But, that seems to be a wish that can only be granted if Apple and / or Disney formed a Joint venture to run all levels of government in the United States.
Showing posts with label The Apple Store. Show all posts
Showing posts with label The Apple Store. Show all posts
Saturday, June 23, 2012
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