As a result of some issues coming up in regard to the use of our IPad2, I found myself at the Genius Bar at the local Apple Store. The reason I found myself there was that I was trying to find out how to fix the issues online and could not do so, so a visit to a real person was in order.
Now for the real surprise about my visit, I had no complaints. The Genius bar took me right on time, fixed my isues and actually helped me with other issues I had, but didn't know I had them.
When I was going through life, it used to be that the " Disney Way" of customer service at their parks and other retail enterprises was the Gold Standard of customer service. Well, in my not so humble opinion "The Apple Way" ( My term as far as I know) is now the Platinum Standard of Customer Service. I only wish that My Federal, local State, County and local City Governments could be added to the lists of either Gold or Platinum Customer Service. But, that seems to be a wish that can only be granted if Apple and / or Disney formed a Joint venture to run all levels of government in the United States.
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